{"id":2302,"date":"2023-06-22T11:44:15","date_gmt":"2023-06-22T09:44:15","guid":{"rendered":"https:\/\/opfo100.jenieuwewebsite.be\/faq\/"},"modified":"2025-10-01T17:18:27","modified_gmt":"2025-10-01T15:18:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/staging.opfo100.be\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2302\" class=\"elementor elementor-2302 elementor-1421\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-428cc1dc elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"428cc1dc\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1cdd888b\" data-id=\"1cdd888b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-392e6ba1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"392e6ba1\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ\u2019s<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-263e21d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"263e21d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a26bed6\" data-id=\"4a26bed6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e45bb0f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3e45bb0f\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"9\" height=\"100\" viewBox=\"0 0 9 100\"><rect id=\"Rectangle_162\" data-name=\"Rectangle 162\" width=\"9\" height=\"100\" fill=\"#64bda0\"><\/rect><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8b5dc32 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8b5dc32\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ac1b256\" data-id=\"ac1b256\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d6be2e elementor-widget elementor-widget-toggle\" data-id=\"4d6be2e\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8111\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment savoir avec certitude quels ouvriers rel\u00e8vent <br>de la CP 100 ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8111\"><div class=\"accordion-group\"><div id=\"thinkupshortcodesthinkup_builder_toggle-0\" class=\"accordion-body in collapse\"><div class=\"accordion-inner\"><div class=\"accordion-group\"><div id=\"thinkupshortcodesthinkup_builder_toggle-0\" class=\"accordion-body in collapse\"><div class=\"accordion-inner\">Votre secr\u00e9tariat social peut vous informer si vos ouvriers rel\u00e8vent de la CP 100.<\/div><\/div><\/div><div class=\"accordion-group\"><div class=\"accordion-heading\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"accordion-group\"><div class=\"accordion-heading\">\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8112\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8112\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je m\u2019inscrire moi-m\u00eame, en tant qu\u2019ouvrier ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8112\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8112\"><div class=\"accordion-group\"><div id=\"thinkupshortcodesthinkup_builder_toggle-1\" class=\"accordion-body in collapse\"><div class=\"accordion-inner\">Non, les inscriptions doivent imp\u00e9rativement \u00eatre effectu\u00e9es par votre employeur car c\u2019est lui qui d\u00e9cide.<br \/>Votre responsable recevra \u00e9galement des notifications au sujet de l\u2019inscription.<\/div><\/div><\/div><div class=\"accordion-group\"><div class=\"accordion-heading\">\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8113\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8113\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Les ouvriers avec un contrat \u00e0 dur\u00e9e d\u00e9termin\u00e9e peuvent-ils participer aux formations ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8113\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8113\"><div class=\"accordion-group\"><div id=\"thinkupshortcodesthinkup_builder_toggle-2\" class=\"accordion-body in collapse\"><div class=\"accordion-inner\">Les ouvriers, avec un contrat \u00e0 dur\u00e9e d\u00e9termin\u00e9e, en p\u00e9riode d\u2019emploi, sont les bienvenus \u00e0 nos formations. La participation des ouvriers, avec un contrat \u00e0 dur\u00e9e d\u00e9termin\u00e9e, en dehors de leur p\u00e9riode d\u2019emploi, ne sont malheureusement pas accept\u00e9s.<\/div><\/div><\/div><div class=\"accordion-group\"><div class=\"accordion-heading\">\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8114\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8114\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">L\u2019offre sera-t-elle \u00e9tendue \u00e0 d\u2019autres th\u00e8mes dans le futur ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8114\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8114\"><div class=\"accordion-group\"><div id=\"thinkupshortcodesthinkup_builder_toggle-3\" class=\"accordion-body in collapse\"><div class=\"accordion-inner\"><div class=\"accordion-group\"><div id=\"thinkupshortcodesthinkup_builder_toggle-3\" class=\"accordion-body in collapse\"><div class=\"accordion-inner\">Notre offre sera en permanence r\u00e9\u00e9valu\u00e9e. Cela se traduira par un ajustement de l\u2019offre en fonction de la demande et du budget disponible.<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"accordion-group\"><div class=\"accordion-heading\">\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8115\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-8115\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Je voudrais d\u00e9poser une plainte. Comment faire\u2009?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8115\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-8115\"><p>Quelque chose ne s\u2019est pas d\u00e9roul\u00e9 comme vous le souhaitiez ?<\/p><p>Vous pouvez formuler votre plainte dans laquelle vous exposez clairement votre probl\u00e8me :<\/p><ul><li><a href=\"https:\/\/staging.opfo100.be\/fr\/formulation-jai-une-plainte-comment-dois-je-proceder\/\">via ce lien<\/a>\u00a0<em>;<\/em><\/li><li>par courrier \u00e0 l\u2019adresse suivante :<\/li><\/ul><p style=\"padding-left: 40px;\">OpFo100 Ombudsman, Rue des Sols 8, 1000 Bruxelles<\/p><p>Votre lettre ou votre email doit contenir une description claire de votre plainte. Si votre plainte concerne une formation, veuillez \u00e9galement mentionner le nom de la formation, la date et le lieu.<\/p><p><strong><u>Comment se d\u00e9roule la proc\u00e9dure de plainte ?<\/u><\/strong><\/p><ul><li>Vous recevrez un accus\u00e9 de r\u00e9ception de notre m\u00e9diateur dans les cinq jours ouvrables, \u00e0 l\u2019exception des p\u00e9riodes de fermeture collective.<\/li><li>Le m\u00e9diateur prendra contact avec la personne de contact indiqu\u00e9e afin d\u2019examiner conjointement la plainte.<\/li><li>Celle-ci sera ensuite discut\u00e9e en interne avec le service concern\u00e9.<\/li><li>Le m\u00e9diateur vous informera par \u00e9crit de la r\u00e9ponse \u00e0 votre plainte.<\/li><li>OpFo100 s\u2019efforcera de r\u00e9soudre la plainte dans un d\u00e9lai d\u2019un mois.<\/li><\/ul><p><strong><u>Conseils pour formuler votre plainte<\/u><\/strong><\/p><ul><li>Essayez de vous limiter aux faits objectifs et principaux : une plainte clairement formul\u00e9e sur une page recevra autant d\u2019attention qu\u2019une plainte de plusieurs pages.<\/li><li>Relisez votre email\/lettre avant de l\u2019envoyer : \u00e9vitez les e-mails impulsifs.<\/li><\/ul><p><strong><u>Quelles plaintes ne seront pas trait\u00e9es ?<\/u><\/strong><\/p><ul><li>Les plaintes qui concernent la politique g\u00e9n\u00e9rale ou les d\u00e9crets, d\u00e9cisions ou r\u00e8glements applicables.<\/li><li>Les plaintes manifestement infond\u00e9es.<\/li><li>Les plaintes relatives \u00e0 des faits qui font l\u2019objet d\u2019une proc\u00e9dure judiciaire ou pour lesquels les recours administratifs pr\u00e9vus n\u2019ont pas encore \u00e9t\u00e9 effectu\u00e9s.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7d3d5fe\" data-id=\"7d3d5fe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4eded42 elementor-widget elementor-widget-toggle\" data-id=\"4eded42\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8271\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8271\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment annuler ma formation ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8271\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8271\"><p><strong>Annulation d\u2019une inscription dans notre offre ouverte :<\/strong><\/p><p>Toute annulation doit \u00eatre signal\u00e9e au minimum 2 semaines avant le d\u00e9but de la formation via email (formations@opfo100.be), avec mention du nom des personnes dont vous souhaitez annuler l\u2019inscription. En cas d\u2019annulation end\u00e9ans les 2 semaines qui pr\u00e9c\u00e8dent le jour de la formation ou d\u2019absence de pr\u00e9avis, des frais d\u2019annulation de 200 \u20ac\/jour de formation\/personne seront factur\u00e9s (100 \u20ac par demi-jour de formation\/personne). Seules exceptions accept\u00e9es : maladie et\/ou cas de force majeure. La preuve devra en \u00eatre donn\u00e9e au plus tard 3 jours ouvrables apr\u00e8s le d\u00e9but de la formation.<\/p><p><strong>Annulation d\u2019une formation en entreprise :<\/strong><\/p><p>La formation peut \u00eatre annul\u00e9e par email (formations@opfo100.be), sans frais, jusqu\u2019\u00e0 2 semaines avant le d\u00e9but.<br \/>\u2013 En cas d\u2019annulation end\u00e9ans les 2 semaines, des frais d\u2019annulation de 1200 \u20ac par jour complet de formation et 600 \u20ac par demi-jour de formation seront factur\u00e9s.<br \/>\u2013 S\u2019il y a moins de 6 participants pr\u00e9sents lors de la formation, des frais d\u2019annulation de 200 \u20ac par jour de formation\/personne seront factur\u00e9s (100 \u20ac par demi-jour de formation\/personne). Seules exceptions accept\u00e9es : maladie et\/ou cas de force majeure. La preuve devra en \u00eatre donn\u00e9e au plus tard 3 jours ouvrables apr\u00e8s le d\u00e9but de la formation.<\/p><p><strong><span lang=\"fr-BE\">Annulation\/Modification par OpFo100 :<\/span><\/strong><\/p><p><span lang=\"fr-BE\">En cas d\u2019emp\u00eachement\/modification\/annulation d\u2019un formateur pour cause de maladie\/force majeure, OpFo100 se r\u00e9serve le droit de changer de formateur ou de postposer la formation. L\u2019entreprise en est inform\u00e9e sans d\u00e9lai.<\/span><\/p><p><span lang=\"fr-BE\">OpFo100 ne peut pas \u00eatre tenu responsable dans les cas pr\u00e9cit\u00e9s.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8272\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8272\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Si d\u2019autres formations m\u2019int\u00e9ressent, OpFo100 interviendra-t-il financi\u00e8rement ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8272\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8272\"><div class=\"accordion-group\"><div id=\"thinkupshortcodesthinkup_builder_toggle-4\" class=\"accordion-body in collapse\"><div class=\"accordion-inner\"><div class=\"accordion-group\"><div id=\"thinkupshortcodesthinkup_builder_toggle-4\" class=\"accordion-body in collapse\"><div class=\"accordion-inner\">A l\u2019heure actuelle, il n\u2019y a pas de contribution financi\u00e8re pr\u00e9vue lorsque vos ouvriers suivent une autre formation que celles reprises dans notre offre.<\/div><\/div><\/div><div class=\"accordion-group\"><div class=\"accordion-heading\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"accordion-group\"><div class=\"accordion-heading\">\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8273\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8273\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Combien de temps le brevet de secouriste est-il valide et que dois-je faire pour rester en r\u00e8gle ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8273\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8273\"><p>La formation de secourisme d\u2019entreprise conduit \u00e0 une qualification reconnue par le gouvernement f\u00e9d\u00e9ral (Codex sur le bien-\u00eatre au travail et l\u2019Arr\u00eat\u00e9 Royal du 15 d\u00e9cembre 2010).<br \/>Le certificat de secourisme de l\u2019entreprise est valide pendant un an.<br \/>Les secouristes de votre entreprise satisferont aux exigences l\u00e9gales s\u2019ils suivent, chaque ann\u00e9e, un recyclage de 4 heures minimum.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8274\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8274\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quelles interventions du gouvernement r\u00e9gional existe-t-il lorsqu\u2019un employeur emploie un travailleur comme \u2018tuteur\u2019 ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8274\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8274\"><p>A la fin de la formation, les participants recevront un certificat reconnu. Il sera utile pour la demande d\u2019intervention financi\u00e8re.<\/p><p>En Flandre, \u00e0 partir du 1\/09\/2023, la r\u00e9duction pour les tuteurs a \u00e9t\u00e9 supprim\u00e9e et remplac\u00e9e par la prime pour l\u2019apprentissage qualifiant.\u00a0<span style=\"background-color: var( --e-global-color-350f6be ); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">Proc\u00e9dure de demande et plus d&rsquo;informations sur le site : <a href=\"https:\/\/www.vlaanderen.be\/premie-kwalificerend-werkplekleren\">Premie kwalificerend werkplekleren | Vlaanderen.be<\/a><\/span><\/p><p>La r\u00e9duction ONSS pour les tuteurs existe uniquement encore dans la Communaut\u00e9 germanophone. Voir :\u00a0<a href=\"https:\/\/www.socialsecurity.be\/employer\/instructions\/dmfa\/nl\/latest\/instructions\/deductions\/structuralreduction_targetgroupreductions\/tutors.html\">socialsecurity.be<\/a><\/p><p>La r\u00e9gion de Bruxelles-Capitale pr\u00e9voit une prime tuteur pour l\u2019accompagnement des \u00e9l\u00e8ves qui suivent une formation en alternance. Voir :\u00a0<a href=\"https:\/\/1819.brussels\/subsides\/prime-tuteur-pour-employes-en-alternance\">1819.brussels\/subsides\/prime-tuteur-pour-employes-en-alternance<\/a><\/p><p>En Wallonie, une intervention par heure peut \u00eatre demand\u00e9e au Forem si votre soci\u00e9t\u00e9 utilise les comp\u00e9tences d\u2019un employ\u00e9 exp\u00e9riment\u00e9 pour former un autre employ\u00e9. Vous recevez une intervention fixe de 10 euro par heure. Voir :\u00a0<a href=\"https:\/\/www.leforem.be\/entreprises\/aides-financieres-credit-adaptation-tutorat.html\">leforem.be\/entreprises\/aides-financieres-credit-adaptation-tutorat<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfdd350 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfdd350\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-80e6312\" data-id=\"80e6312\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dff6b06 elementor-widget elementor-widget-image\" data-id=\"dff6b06\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/staging.opfo100.be\/wp-content\/uploads\/2023\/09\/FOTO-13-scaled-1.jpg\" class=\"attachment-full size-full wp-image-5747\" alt=\"\" srcset=\"https:\/\/staging.opfo100.be\/wp-content\/uploads\/2023\/09\/FOTO-13-scaled-1.jpg 2560w, https:\/\/staging.opfo100.be\/wp-content\/uploads\/2023\/09\/FOTO-13-scaled-1-300x169.jpg 300w, https:\/\/staging.opfo100.be\/wp-content\/uploads\/2023\/09\/FOTO-13-scaled-1-1024x576.jpg 1024w, https:\/\/staging.opfo100.be\/wp-content\/uploads\/2023\/09\/FOTO-13-scaled-1-768x432.jpg 768w, https:\/\/staging.opfo100.be\/wp-content\/uploads\/2023\/09\/FOTO-13-scaled-1-1536x864.jpg 1536w, https:\/\/staging.opfo100.be\/wp-content\/uploads\/2023\/09\/FOTO-13-scaled-1-2048x1152.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c86e3e elementor-widget__width-auto elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"9c86e3e\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"443.742\" height=\"439.615\" viewBox=\"0 0 443.742 439.615\"><defs><clipPath id=\"clip-path\"><rect id=\"Rectangle_340\" data-name=\"Rectangle 340\" width=\"363.547\" height=\"357.711\" fill=\"none\"><\/rect><\/clipPath><\/defs><g id=\"Group_11109\" data-name=\"Group 11109\" transform=\"matrix(0.966, -0.259, 0.259, 0.966, 0, 94.093)\" opacity=\"0.4\"><g id=\"Group_11104\" data-name=\"Group 11104\" clip-path=\"url(#clip-path)\"><path id=\"Path_28979\" data-name=\"Path 28979\" d=\"M261.308,266.327q-3.453,4.358-7.324,8.432a126.778,126.778,0,0,1-89.184,39.81c-2.634.074-5.244.062-7.854-.037a59.12,59.12,0,0,1-6.647,23.192q5.429.388,10.931.394c1.391,0,2.807-.012,4.21-.049a150.965,150.965,0,0,0,118.69-63.1,79.837,79.837,0,0,1-22.822-8.641m3.939-189.041A150.172,150.172,0,0,0,176.1,36.59a102.64,102.64,0,0,1,6.167,24.484,126.694,126.694,0,0,1,66.817,33.273,128,128,0,0,1,21.579,26.737,80.367,80.367,0,0,1,23.856-5.613,150.918,150.918,0,0,0-29.273-38.185M33.763,190.474a127.993,127.993,0,0,1,1.551-23.758A103.371,103.371,0,0,1,14.079,153,151.294,151.294,0,0,0,44.2,282.5a59.935,59.935,0,0,1,9.7-13.6,62.763,62.763,0,0,1,5.466-5.109,126.617,126.617,0,0,1-25.6-73.317\" transform=\"translate(2.36 8.451)\" fill=\"#003266\"><\/path><path id=\"Path_28980\" data-name=\"Path 28980\" d=\"M84.672,164.828c-.763.025-1.514.037-2.277.037a81.838,81.838,0,0,1-39.687-10.229A82.419,82.419,0,0,1,80.192.026C80.955.013,81.73,0,82.494,0A82.281,82.281,0,0,1,163.578,67.84a83.927,83.927,0,0,1,1.256,12.347,82.519,82.519,0,0,1-80.161,84.642\" transform=\"translate(0 0)\" fill=\"#5ab18f\"><\/path><path id=\"Path_28981\" data-name=\"Path 28981\" d=\"M259.366,237.526a60.5,60.5,0,0,1-6.857-.2,60.192,60.192,0,0,1,3.582-120.143c.554-.012,1.108-.025,1.662-.025.862,0,1.723.025,2.585.062a60.191,60.191,0,0,1-.972,120.3\" transform=\"translate(45.626 27.061)\" fill=\"#5ab18f\"><\/path><path id=\"Path_28982\" data-name=\"Path 28982\" d=\"M127.518,268.275A39.251,39.251,0,1,1,59.852,239.1a38.208,38.208,0,0,1,4.247-3.878,38.964,38.964,0,0,1,23.179-8.358c.357-.012.714-.025,1.083-.025a39.3,39.3,0,0,1,39.206,38.173c.025,1.1.012,2.191-.049,3.262\" transform=\"translate(11.342 52.394)\" fill=\"#5ab18f\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-72ffec0\" data-id=\"72ffec0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bfa674 elementor-widget elementor-widget-heading\" data-id=\"4bfa674\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Apprentissage continu et motivation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8eee616 elementor-widget elementor-widget-text-editor\" data-id=\"8eee616\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddc1b67 elementor-widget elementor-widget-text-editor\" data-id=\"ddc1b67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>Des ouvriers satisfaits contribuent \u00e0 une atmosph\u00e8re positive sur le lieu de travail et \u00e0 une meilleure productivit\u00e9. C\u2019est pourquoi OpFo100 propose une offre de formation vari\u00e9e pour les ouvriers de la CP 100. Elle est adapt\u00e9e \u00e0 leurs besoins et \u00e0 ceux du march\u00e9. Ils ont ainsi toutes les chances de d\u00e9velopper leurs talents et leurs comp\u00e9tences.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a01b62c elementor-align-left elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"a01b62c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/staging.opfo100.be\/fr\/contactez-nous\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ\u2019s Comment savoir avec certitude quels ouvriers rel\u00e8vent de la CP 100 ? Votre secr\u00e9tariat social peut vous informer si vos ouvriers rel\u00e8vent de la CP 100.\u00a0\u00a0 Puis-je m\u2019inscrire moi-m\u00eame, en tant qu\u2019ouvrier ? Non, les inscriptions doivent imp\u00e9rativement \u00eatre effectu\u00e9es par votre employeur car c\u2019est lui qui d\u00e9cide.Votre responsable recevra \u00e9galement des notifications au [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2302","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - OpFo100<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.opfo100.be\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - OpFo100\" \/>\n<meta property=\"og:description\" content=\"FAQ\u2019s Comment savoir avec certitude quels ouvriers rel\u00e8vent de la CP 100 ? Votre secr\u00e9tariat social peut vous informer si vos ouvriers rel\u00e8vent de la CP 100.\u00a0\u00a0 Puis-je m\u2019inscrire moi-m\u00eame, en tant qu\u2019ouvrier ? 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